At [Your Store Name], we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a straightforward return and refund process to ensure that you have a pleasant shopping experience.

1. Return Policy

We accept returns for t-shirts within 30 days from the date of delivery. To qualify for a return, the following conditions must be met:

  • The t-shirt must be unworn, unwashed, and in its original condition.
  • The t-shirt must be free from stains, odors, or any damage.
  • The original packaging (if applicable) should be intact.

If you meet these conditions, you can return the item by following the process outlined below:

  • Contact our customer service team at [Customer Service Email] with your order number and details about the item you wish to return.
  • You will be provided with a Return Authorization (RA) number and instructions on how to send the item back.
  • Return shipping costs are the responsibility of the customer, unless the return is due to a manufacturing defect or incorrect item received.

2. Refund Policy

Once we receive and inspect your returned t-shirt, we will issue a refund to the original payment method within 5-7 business days. Please note that it may take additional time for your bank or payment provider to process the refund.

  • If your return is approved, we will refund the purchase price of the t-shirt, excluding shipping costs.
  • If the return is not approved (e.g., if the item is damaged, worn, or does not meet the conditions outlined), we will contact you with details about the return process.

3. Exchanges

At this time, we do not offer direct exchanges. If you would like a different size, color, or style, please return your original item and place a new order for the item of your choice.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [Customer Service Email] with your order number and a description of the issue. We will provide you with a pre-paid return label for the damaged or incorrect item and send you a replacement at no additional cost.

5. Non-Returnable Items

Unfortunately, we cannot accept returns or issue refunds on:

  • Sale or clearance items.
  • Gift cards or other promotional items.

6. How to Initiate a Return

To begin your return process:

  • Email our support team at [Customer Service Email] with your order number and reason for return.
  • Our team will review your request and send you a Return Authorization (RA) number and instructions on how to proceed.

7. Contact Information

If you have any questions or concerns about our return and refund policy, please don’t hesitate to contact us at:

  • Email: [Customer Service Email]
  • Phone: [Customer Service Phone Number]
  • Address: [Store Address]

We appreciate your business and strive to provide excellent service and high-quality products. Thank you for shopping with [Your Store Name].

This policy can be adjusted to match the specifics of your store, products, and brand tone. Let me know if you need any more details or adjustments!