Thank you for shopping with [Your Store Name]! We want to ensure that your t-shirt(s) reach you quickly and safely. Below is all the information you need about our shipping policies.
1. Order Processing Time
- All orders are processed within 1-3 business days after payment has been confirmed. Orders are shipped Monday through Friday, excluding holidays.
- You will receive an email confirmation once your order has shipped, along with a tracking number (if applicable).
2. Shipping Methods & Delivery Times
We offer the following shipping methods:
- Standard Shipping: Delivery within 5-7 business days (domestic orders).
- Expedited Shipping: Delivery within 2-4 business days (domestic orders).
- International Shipping: Delivery within 7-14 business days (depending on destination country).
Please note that shipping times may vary due to factors such as order volume, weather, or customs processing (for international orders).
3. Shipping Costs
Shipping costs are calculated at checkout based on the destination, weight, and size of the order. You can view the estimated shipping cost before completing your purchase.
- Free Shipping: We offer free standard shipping on all domestic orders over $[X] (USD).
- International Shipping: International shipping fees will be calculated at checkout based on the destination.
4. International Shipping
- We currently ship to the following countries: [List of countries or regions].
- Customs Fees and Taxes: Please note that international orders may be subject to customs duties, taxes, or other fees upon arrival in the destination country. These charges are the responsibility of the customer and are not included in the purchase or shipping cost. We recommend checking with your local customs office for more information before placing an order.
5. Address Accuracy
Please ensure that the shipping address you provide at checkout is accurate and complete. We are not responsible for items lost, delayed, or undeliverable due to incorrect or incomplete address information.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible at [Customer Service Email], and we will do our best to assist you in updating the address before the order ships.
6. Order Tracking
Once your order has been shipped, we will provide you with a tracking number (if applicable). You can track your order on the carrier’s website using this number.
- For domestic orders, you can track your package through [Carrier Name] at [Carrier Website].
- For international orders, tracking information may not be available once the package leaves the United States. Please contact us if you need assistance with tracking.
7. Shipping Delays
While we strive to ensure timely deliveries, we are not responsible for shipping delays caused by factors outside of our control, such as:
- Weather events or natural disasters
- Carrier delays or strikes
- Customs delays (for international orders)
If your order is delayed, please reach out to our customer service team at [Customer Service Email], and we will assist you in any way we can.
8. Missing or Lost Packages
If your package is marked as delivered, but you have not received it, please:
- Check with neighbors or other members of your household who may have received the package on your behalf.
- Contact the shipping carrier to inquire about the package’s whereabouts.
If your package is confirmed as lost, please contact us at [Customer Service Email], and we will initiate a claim with the carrier, if applicable. We are not responsible for packages once they have been marked as delivered by the carrier.
9. Damaged Items
If you receive a damaged or defective t-shirt, please contact us immediately at [Customer Service Email] with photos of the damage. We will work with you to resolve the issue, whether by issuing a replacement or refund, depending on the situation.
10. Contact Information
If you have any questions or need assistance regarding shipping, please don’t hesitate to contact us:
- Email: [Customer Service Email]
- Phone: [Customer Service Phone Number]
- Address: [Store Address]
Thank you for choosing [Your Store Name]! We appreciate your business and are here to ensure you have a great shopping experience. Happy shopping!
This shipping policy can be tailored to fit the needs of your business, including specific shipping methods, fees, or delivery times. Let me know if you’d like any further modifications!